Your virtual clinic. Everything connected.

SANE is the technology platform for running your virtual clinic: organizing the schedule, providing in-person or online care with context and following up with the Patient between sessions. It brings together operations, the Patient App, 1:1 video and AI Copilot. Each Professional or Center provides its own services; SANE does not replace clinical practice.

• One platform

  Schedule, care and follow-up live in the same system.

• By plan

  Agenda is the light door. Red plans add the clinical core.

• Decision

  Copilot proposes. The Professional confirms.

Copilot reads Case 360, converses with the Professional and can propose a complementary diagnosis and a working plan. It can also review up to three files from the case. The Professional decides what to use. It does not diagnose alone or speak to the Patient.

• Case 360

  It works with the care context, not a loose chat.

• Files

  Up to three files: PDF, image or video, under the cap.

• Decision

  The proposal is not a clinical order.

The SANE App stays with the Patient in their process: habits, library, evidence and Chat SANE, inside the Center that cares for them. We do not publish stores or a universal download here. Access is coordinated with the Center.

• One process

  What the Professional made available for that Patient.

• No stores

  There is no link to an app store.

• One Center

  The Patient sees their process in that Center, not in another.

The video call is 1:1 between the assigned Professional and the Patient, in a room for that visit. It is not recorded. During the call the Professional can see their clinical space: summary, history, follow-up and Copilot. Minutes are the plan’s.

• 1:1

  Only the assigned Professional and the Patient.

• No recording

  The call is not stored as a video.

• Quota

  Included minutes are read on the plan card.

The current model publishes five plans per Professional: Agenda, Red Base, Red Pro, Red Max and Full Video. The name, price and capacities you see come from the catalog. A plan that is not available for purchase is not offered in the grid.

• Five

  There is no sixth plan hidden on this page.

• Prices

  They come from the API, not from a fixed table.

• Compare

  The comparison uses only data the catalog returns.

Each person signs in with their own account, and the Center team uses a second factor (authenticator app and recovery codes). What each person sees depends on their role in the active Center, and each Center’s information stays separate. Critical operations ask to confirm identity again, and sessions can be closed.

• Access

  Second factor for the team and sessions that can be revoked.

• Permissions

  Each role sees only what it should in that Center.

• Separation

  One Center does not see another’s information.

Membership payment is coordinated with SANE. This page has no gateway and no automatic charge. The plan button opens signup or contact, depending on whether the catalog marks the plan as self-serve or conversation.

• No checkout

  It does not look like a card payment on the landing.

• Self-serve

  An available plan opens the signup route.

• Conversation

  If the plan is by contact, the path is the form.

No. Each license starts with a welcome discount in its first months and then pays the list price. Membership is not paid online on this site.

• License

  One global license per Professional. The designated organization pays. It is not duplicated per Center.

• Welcome

  Discount percentages come from the published catalog, not from a fixed number on this page.

• This site

  Membership is not paid on the landing page. Plans and prices are shown right here.

For Centers and Professionals who care for people and want the schedule, the visit and the follow-up in one place. It fits an independent practice and an organization with several Centers.

• Center

  The team, the services and the schedule of the place of care.

• Professional

  The person who provides care has one global license, not one per site.

• Organization

  One organization can hold several Centers.

Yes. A Professional can open their own Center and work with their license. If they later join other Centers, the license is not duplicated per site. Each Center keeps its own permissions.

• Your Center

  You set up the team, services and availability.

• Same license

  Joining another Center does not create another license automatically.

• Privacy

  One Center’s data is not mixed with another’s.

The Center schedule, professionals, services, confirmations and recorded payments. Red plans add records, templates, history, Case 360, habits, the library and Copilot. Agenda does not include that clinical core.

• Operations

  Hours, team, services and recorded payments.

• Care

  Records and Case 360 belong to Red plans.

• Continuity

  App, habits, library and Chat SANE.

The team, services and availability are prepared, and access roles are assigned. Go-live is coordinated with SANE. This page does not promise setup in minutes or an automatic signup.

• Team

  Professionals and duties inside the Center.

• Services

  The offer and the hours come from what the Center publishes.

• Guidance

  The plan is coordinated. This page does not charge it.

Yes. Specialties are the Center’s catalog, not a fixed list on this page. The same Professional can work within the specialties that Center has active.

• Catalog

  Specialties are managed in the product, not here.

• Several practices

  The Center chooses which specialties it offers.

• No closed list

  The landing does not impose one package of therapies.

There is one global license per Professional who provides care. The designated organization pays. The price, tax note and any current promotion come from the catalog on this page, not from a number drawn into the layout.

• Per Professional

  A plan is not sold per Center or per site.

• Catalog

  The net monthly price is the one the API returns.

• This page

  Membership is not charged on the landing.

Yes. Since 9 October 2026 the license is global: a Professional can take part in several Centers and organizations without a new license per site. Each Center keeps its own permissions and privacy.

• One license

  It follows the Professional, not each site.

• Several Centers

  They can provide care in more than one place.

• Isolation

  Clinical data from one Center is not open to another.

The organization is the account that groups your Centers and pays the licenses. The Center is where care happens: schedule, team and Patients. One organization can have several Centers, and each one keeps its own permissions and privacy.

• Organization

  Pays and groups. It is not a Patient record.

• Center

  It is the daily operation of care.

• Several sites

  N Centers do not mean N licenses for the same Professional.

Agenda organizes hours, messages and light operations, without clinical records or Copilot. Red plans add the clinical core: records, Case 360, habits, library and Copilot, and they scale WhatsApp, video, storage and AI as the catalog states.

• Agenda

  The entry door. No clinical core and no Copilot.

• Red

  A connected clinical platform.

• Capacity

  WhatsApp, video, storage and AI are read on each card.

WhatsApp, video, storage and AI have the plan’s quota. When the cap is reached, growth means changing plan. This page does not sell bags or add-ons.

• Plan cap

  The quota is the one shown on the card.

• Change of plan

  That is how capacity grows.

• No bags

  There are no extra hours or loose messages for sale.

Yes. The Professional can move to another plan that the catalog marks as available. The welcome promotion is unique and does not restart when the plan changes or the license is reactivated.

• Catalog

  The destination plan has to be available.

• Welcome

  The opening discount does not start again.

• Continuity

  The license remains that Professional’s.

No. There are no bags of video, WhatsApp, storage or other add-ons. Capacity grows by changing plan, with the quotas the catalog publishes.

• One plan

  Capacity travels with the license.

• No extras

  This page does not sell separate packages.

• Video

  Included minutes are the plan’s, not a bag.

If a campaign is active, the card shows the percentage and the price the catalog returns for each period. The welcome offer is unique per Professional. We do not publish remaining seats or a fixed discount in the layout.

• Catalog

  A discount appears only if the API sends it.

• Unique

  It does not restart when the plan changes.

• Founders

  Red Base welcome terms appear only if the campaign is in the response.

License cancellation is handled from the account of the paying organization. This page does not publish a lock-in period or a penalty. Access and data follow the account rules and the consents.

• From the account

  It is not cancelled in this form.

• No invented fine print

  We do not state a lock-in or an instant release.

• Data

  A Center’s privacy does not change by reading this page.

Habits are instructions from the Professional that the Patient can log between sessions. The Library holds Center materials and, when it applies, the Patient’s files. A habit title or a material title is content written by a person.

• Habits

  They bridge one visit and the next.

• Library

  Center materials and files from the process.

• Files

  The Patient can add files when the Center enables it.

It is the process conversation between the Center and the Patient, inside SANE. It is not a social network or a campaign channel. People write the messages. The platform does not translate them or turn them into a diagnosis.

• Of the process

  It stays in that Patient’s and that Center’s context.

• People

  The team or the Patient writes, not a Patient AI.

• Notice

  The product bell notifies inside SANE.

WhatsApp lets the Patient confirm, cancel or reschedule an appointment the team created, when the plan includes that quota. The 24-hour reminder goes by email. It is not mass messaging and it is not unlimited.

• One appointment

  The message belongs to a Center appointment.

• Three replies

  Confirm, cancel or reschedule.

• Email

  The day-before reminder does not go out on WhatsApp.

No. Copilot reads context and proposes. The clinical decision belongs to the Professional. There is no Patient AI that diagnoses, prescribes or closes a visit on its own.

• It proposes

  It summarizes, suggests and organizes the case.

• It does not execute

  It does not change the record, charge or confirm an hour alone.

• Professional

  The person who provides care reviews and decides.

When Google sign-in is enabled in the portal, it can be used to enter. It is an access authenticator. It does not replace MFA: the second factor, for profiles that require it, remains the authenticator-app code and the recovery codes.

• Optional

  It appears only if the provider is active.

• Not enough

  Google does not replace MFA.

• Portal

  Signup and sign-in happen in the portal, not on this page.

Only authorized Users of the Center that cares for the Patient, according to their role and the active Center in their session. A Professional who works in several Centers sees in each one only what that Center allows. SANE support does not open a record by default: temporary access requires a reason and is logged.

• Role

  Permission comes from the role in the Center.

• Active Center

  A session works on one Center at a time.

• Log

  Sensitive views and operations are audited.

Yes. The form on this page writes to SANE to coordinate signup and plan questions. We do not publish a phone or a social network that is not in operation, nor an on-call window. The SANE team replies.

• Form

  It is the channel on this page.

• People

  The team replies, not a sales bot.

• No invented SLA

  We do not promise a fixed response time.

Each Professional can create their own record templates, organize them by category and apply them in the Patient's record. That way every Session is documented with the structure of their practice.

• Your own

  Created by the Professional, not a fixed list.

• By category

  Organized so you can find them fast.

• In the record

  Applied when documenting the Session.

It works with the Case 360 the Professional is authorized to see: record, Sessions, notes, Habits, Chat SANE, Library and process evidence. It does not see other Centers or information outside that case.

• Case 360

  The context of the Patient you are treating.

• Authorized

  Only what your role allows you to see.

• One Center

  It never mixes in other Centers' information.

Yes, within its limits. When you ask, the Copilot can read up to three compatible case files (PDF, image or video within the limit) and comment on their visible content. It does not interpret X-rays for diagnostic purposes or read every file automatically.

• Up to three

  Compatible files per query.

• Visible content

  Comments on what the file shows.

• No diagnosis

  It does not replace a specialist's report.

Yes. During a 1:1 video call, the Professional has the summary, history, follow-up and Copilot on the same screen, and can ask it about the case. The Copilot does not listen to or transcribe the call.

• Same screen

  The case and the call, together.

• On request

  It answers when you ask.

• No listening

  It does not record or transcribe the session.

No. SANE does not write or close Sessions on its own. The Professional documents the Session with their templates; the Copilot can propose ideas or a plan in the conversation, and the Professional decides what to use.

• Human record

  The Professional writes the Session.

• Proposals

  The Copilot suggests in the chat.

• Decision

  Nothing is applied without the Professional.

Yes. From their process, the Patient can add photos as evidence and upload documents or test results, which become available to the Professional. Storing a file does not mean it is analyzed automatically.

• Evidence

  Process photos from the phone.

• Test results

  Documents provided by the Patient.

• Review

  The Professional decides what to review and when.

Yes. Scheduled Habits can send notices in the App when the Patient allows notifications. The appointment reminder arrives by email the day before. WhatsApp is used to confirm, cancel or reschedule.

• Habits

  App notices if the Patient turns them on.

• Appointments

  Email reminder the day before.

• WhatsApp

  Only to respond to the appointment.

The Center Schedule has monthly, weekly and daily views with every Professional's appointments. Each appointment moves from pending to confirmed, then to attended, no-show or cancelled. The team can reschedule and block time slots.

• Three views

  Month, week and day.

• Statuses

  From booking to Session.

• Reschedule

  The appointment moves without losing its history.

The Copilot works on the case the Professional has open, with the information that Professional can already access in the Center. Using it requires an AI consent that can be withdrawn. A Center can restrict the processing of sensitive information: if the configured AI provider is not enabled for that level, the data is not sent. The AI suggests; the Professional decides.

• Authorized context

  Only the case and the data the role allows.

• Consent

  The AI consent can be withdrawn.

• Provider

  The Copilot uses an external AI provider according to the current configuration.

SANE’s technical controls use the HIPAA Security Rule as a reference. Even so, SANE does not claim accredited HIPAA compliance. There is a readiness program for operating in the United States, with technical controls already in place, that still requires final verification, provider contracts and an independent review.

• Today

  No certification and no declared HIPAA compliance.

• In progress

  Readiness program for the United States.

• Pending

  Final verification, provider contracts and independent review.